Privacy Policy

Belfast Web Apps | https://belfastwebapps.co.uk

Last updated: March 2026

At Belfast Web Apps, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at belfastwebapps.co.uk or contact us about our services.

1. Who We Are

Belfast Web Apps is a web design and development agency based in Belfast, Northern Ireland. We provide custom website design, web application development, e-commerce, digital marketing and support services to local businesses.

Business Address:

Belfast Web Apps

358A Upper Newtownards Road

Belfast, BT4 3EX

Northern Ireland

Email: enquiries@belfastwebapps.co.uk

2. What Information We Collect

We may collect the following types of personal information:

  • Contact information: your name, email address, phone number and business name when you submit an enquiry or contact form
  • Project information: details about your business and project requirements that you share with us
  • Usage data: information about how you use our website, including pages visited, time spent and referring website, collected via cookies
  • Communications: records of any emails or messages you send us

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide quotations for our services
  • Deliver and manage the web design and development services you have requested
  • Send you relevant updates about your project or our services (you can opt out at any time)
  • Improve our website and the services we offer
  • Comply with our legal obligations

4. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases: your consent (where you have submitted a contact form or opted in to communications), the performance of a contract (where we are providing services to you), and our legitimate interests in operating and growing our business.

5. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use the following types of cookies:

  • Essential cookies: necessary for the website to function correctly
  • Analytics cookies: help us understand how visitors use our site so we can improve it (e.g. Google Analytics)

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

6. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following limited circumstances:

  • With trusted third-party service providers who assist us in operating our website and delivering our services (for example, hosting providers or email platforms), who are contractually bound to keep your data secure
  • Where we are required to do so by law or regulation

7. How Long We Keep Your Data

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting or reporting requirements. Enquiry data is typically retained for up to 2 years. Client project data is retained for the duration of our working relationship and up to 6 years thereafter in line with standard business record-keeping requirements.

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Right of access: you can request a copy of the personal data we hold about you
  • Right to rectification: you can ask us to correct any inaccurate or incomplete data
  • Right to erasure: you can request that we delete your personal data in certain circumstances
  • Right to restrict processing: you can ask us to limit how we use your data
  • Right to object: you can object to us processing your data based on legitimate interests
  • Right to data portability: you can request your data in a structured, commonly used format

To exercise any of these rights, please contact us at enquiries@belfastwebapps.co.uk. We will respond to all requests within 30 days.

9. Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss or disclosure. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. How to Complain

If you have concerns about how we handle your personal data, please contact us in the first instance at enquiries@belfastwebapps.co.uk and we will do our best to resolve the matter.

You also have the right to lodge a complaint with the UK’s data protection authority, the Information Commissioner’s Office (ICO), at www.ico.org.uk or by calling 0303 123 1113.

Contact Us

If you have any questions about this Privacy Policy, please get in touch:

Belfast Web Apps

358A Upper Newtownards Road, Belfast, BT4 3EX

Email: enquiries@belfastwebapps.co.uk

Website: https://belfastwebapps.co.uk